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Terms and Conditions

Schedule

Vizual Tek Inc. strives to print all clients’ jobs according to our schedule. Vizual Tek Inc. reserves the right to adjust the schedule and/or charge additionally in the event that the client fails to meet the agreed upon deadlines for materials, approvals, payments, and for changes and additions to the services outlined in the client’s original order. The printing turnaround times are only estimates. In the unlikely event that Vizual Tek Inc. is late with the job.


Cancellations

Canceled orders require compensation for incurred costs and related obligations at the time of cancellation. clients are responsible for all costs incurred to jobs canceled after order was placed. all sales are final. refunds are not available on orders unless files have not been prepared for printing and production has not commenced.


Payment information

No order will be processed without a deposit. Vizual Tek Inc. may extend credit to established customers. in many instances, a deposit of up to 70% may be required before orders are shipped. the balance due of all invoices is net thirty (30) days of the date of invoice. outstanding balances are subject to finance charges of 1.5% compounded interest. checks should be payable to Vizual Tek Inc.


Tax information

Any sales, use, excise or other taxes or duties imposed upon the sale of the merchandise will be invoiced and are the responsibility of the purchaser.


Accuracy of specifications

Quotations are based on the accuracy of the specifications provided. Vizual Tek Inc. can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. orders placed with Vizual Tek Inc. are to the client’s knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.


Design services

Vizual Tek Inc. agrees to provide the client all agreed graphic design and print services specified by client’s order. the client shall be responsible for any and all fees in connection with such design services plus any reasonable and related additional services. Vizual Tek Inc. will keep the client informed of additional services that are required and obtain the client’s prior approval for any services that cause the total fees to exceed those outlined in the order form. upon completion of the design, Vizual Tek Inc. will provide the client with a proof via web or printed which shall be used by the client. this layout is not intended as an exact color proof. an email or written agreement will be given to Vizual Tek Inc. by the agreed upon time and date to ensure the delivery date of the final product. the client is 100% responsible for payment of their job after email or written agreement has been given to Vizual Tek Inc.

Vizual Tek Inc. is not liable for errors in the client’s artwork or ad copy after the approval, as it is the client’s sole responsibility to insure the content of the proof conforms to their original design.


Alterations / Corrections

Client alterations must be specified in writing and must include all corrections or changes from the original specifications. such work will be charged at our current rates. Vizual Tek Inc. can not be held responsible for any mistake in alterations communicated verbally.


Printing

Vizual Tek Inc. will reproduce color as closely as possible, but cannot exactly match color and density because of limitations in the printing process, as well as neighboring image ink requirements. this should be considered with submission critical color jobs. the accuracy of each color reproduction is guaranteed to be within 80-85% of the original work submitted. the color is not accurate due to areas outside our control and yours, including but not limited to calibration of printers, monitors, proof stock and ink, color spectrum regarding range of colors and line screen.


Right to refuse

Vizual Tek Inc. reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. client expressly understands that Vizual Tek Inc. Its subsidiaries, agents, employs and/or parent company, is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. the client represents and guarantees they have proper and legal title of all matter (of any form) submitted to our print company for printing and/or publication. client further understands that Vizual Tek Inc. will rely upon such representation as grounds to engage in the mass printing and/or publication of client’s material.


Errors

In the event that an error is discovered in the client’s job after printing, client bares sole financial responsibility and must pay in full for the job. client agrees that, in the event Vizual Tek Inc. is liable for an error in quality of print in the client’s card, liability shall be limited to full credit for the re-print of the client’s job no later than one (1) week after submission of claim letter by client. to qualify for a credit, client must submit a claim in writing to Vizual Tek Inc. within three (3) days of receipt of the job. in no event will Vizual Tek Inc. or its licensees be liable for any damages beyond those set forth in this paragraph, or for any general, consequential or special damages that are claimed to follow by reason of the error. Vizual Tek Inc. is not liable for failure to print the client’s job because of flood, fire, riots, strikes, national holidays, and shortages of material, orders of government, failure of transportation, illness, acts of god or other causes beyond the control of Vizual Tek Inc. in such an event, this agreement will be suspended during the period of inability to perform and the terms extended for a like period. neither party shall be liable to the other because of this suspension.


Identification

The customer will indemnify and hold harmless the printer, Vizual Tek Inc., its subsidiaries, agents, employees, officers and/or parent company, from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceeding that may be instituted, whether known or unknown, against Vizual Tek Inc. on the grounds that said printing violates any copyright or any proprietary right of any person or entity.billing penalties there will be a $50 charge for all returned checks.


Samples

The client will provide Vizual Tek Inc. with samples of each printed or manufactured design. Vizual Tek Inc. reserves the right to distribute free samples of the client’s printed material. Vizual Tek Inc. may use your product for samples or advertising purposes.


Will call

Will call orders will be kept for 30 days from the delivery of the notification phone call. orders left at Vizual Tek Inc. for more than 30 days will be considered abandoned and be recycled.acceptance:

Vizual Tek Inc. is hereby authorized to furnish all materials and labor to complete the work mentioned in the above proposal, for which (we) agree to pay the amount mentioned in the proposal according to its terms.

Contact Us

358 Edgeley Blvd, Unit 12
Concord (City of Vaughan),       Ontario  Canada
L4K 3Y1

Tel: (905)237.3769
Toll Free: 1-800-597-1148
Fax: 1-888-505-1246
Email: sales@vizualtek.com
Business Hours:
Monday ~ Friday
10:00 am to 6:00 pm

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